This site is owned by:
Villa Melia Farm
Registered office: via cb 22 n. 6 - 91021 Campobello di Mazara (TP)
VAT number: 02618710814
These conditions of sale govern the sale of the products marketed by Azienda Agricola Villa Melia (here for brevity called Company) through the website www.aziendagricolavillamelia.it/shop.
All contracts for the purchase of products concluded, through the company website and according to the procedures indicated therein, between the seller and the customer, will be governed by these conditions of sale (in accordance with Italian law and in particular with Legislative Decree 70/2003 relating to electronic commerce and Legislative Decree 206/2005 with specific reference to the legislation on distance contracts) as well as to the EU directive (2011/83 / EC) and transposition acts. Any changes or new conditions of sale will be promptly reported to the customer, will be effective from the time of publication on the site and will be applied only to sales concluded after publication.
Acceptance of the conditions of sale
The contract stipulated between the Villa Melia Farm and the Customer must be considered concluded with the acceptance of the order by the Company. Acceptance is considered tacit, unless otherwise communicated to the Customer in any way. By placing an order in the various ways provided, the Customer declares to have read the information provided during the purchase procedure and to accept the conditions transcribed below. The Customer is therefore invited to carefully read these conditions of sale and to print them or save them on another durable medium accessible to him.
How to purchase
The Customer can only purchase the products on the company website at the time of placing the order as described in the relevant information sheets. The information supplied with the products reproduces that provided by the manufacturers. The Villa Melia Farm, therefore, reserves the right to change product information, without the need for prior notice. The images on the site are provided to the customer to facilitate the recognition of the products; due to possible variations in the packaging, the photos published on the site may not exactly reflect the appearance of the delivered product. Correct receipt of the order is confirmed by Azienda Agricola Villa Melia by means of an e-mail reply, sent to the e-mail address supplied by the Customer when registering on the site. This confirmation message will contain the date and time of receipt of the order and an "Order Number", to be used in any further communication with Azienda Agricola Villa Melia, as well as a reference to these conditions of sale. In the event of non-acceptance of the order, Azienda Agricola Villa Melia undertakes to promptly notify the Customer. All prices on the site are to be intended as prices to the public and, therefore, inclusive of VAT. Azienda Agricola Villa Melia reserves the right to change prices at any time, without prior notice.
Terms of paymen
The Customer can purchase the products on the company site agrolavillamelia.it/shop using different forms of payment, as indicated in the purchase procedure. Any additional costs relating to a specific payment method will be explicitly highlighted during the purchase procedure it self.
Azienda Agricola Villa Melia delivers its products through specialized couriers. Shipping costs are charged to the customer and are explicitly highlighted at the time the order is placed. Depending on the area of destination of the goods, deliveries may take place over a period of time ranging from 24 hours to 7 working days, except for unforeseen circumstances (in any case no later than thirty days from the date of the order). Upon receipt of the goods, the Customer is required to verify their integrity; if the customer has doubts about the integrity of the same, he must indicate it on the delivery receipt. The customer will have 14 working days to check the integrity of the goods and communicate any damage in writing via the contact form https://www.aziendagricolavillamelia.it/shop/it/cont us. Within 14 working days, and after verification, Azienda Agricola Villa Melia will refund the customer.
Right of withdrawal
The Customer has the right to withdraw from the contract, without any penalty and without specifying the reason, within 14 working days from the delivery of the purchased products, according to correctness and good faith, upon written communication to be sent to Azienda Agricola Villa Melia through customer service. In the communication, the Customer must indicate the product or products for which he intends to exercise the right of withdrawal. The Customer can use the withdrawal form provided by Customer Service for the communication. Azienda Agricola Villa Melia will collect the product or products in the manner and within the terms that will be previously agreed with the customer, unless the customer waives the return of the above. Azienda Agricola Villa Melia will reimburse the Customer for all payments received for the product or products for which he has exercised his right of withdrawal within 14 days of the customer's communication.
Azienda Agricola Villa Melia guarantees that products equal to those described on the site will be delivered. The manufacturer's responsibility applies to all products sold. The manufacturer is also responsible for the truthfulness and completeness of the information on the packaging.
Any complaint must be addressed in writing to the registered office of Azienda Agricola Villa Melia or by email to email@example.com.
Jurisdiction and applicable law
The sales contract between the customer and the Villa Melia Farm is concluded in Italy and governed by Italian law. For the solution of civil and criminal disputes deriving from the conclusion of this distance sales contract, if the Customer is a consumer, the territorial jurisdiction is that of the reference forum of his town of residence